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Generation Z Protestors

AS GEN Z COMES OF AGE, ITS TIME TO GET TO KNOW OUR NEW COHORTS 

Millennials are now fully integrated into society as adults and the culture has come to a better understanding of what makes the tech-savvy, diverse generation tick. We’re only just beginning to learn about Generation Z – the oldest of which is joining the workforce this year. Early research reports are helping to paint a picture of what this generation values, what motivates them, what they expect of employers and how they are decidedly different from Millennials.

What Defines Generation Z

Born between 1996-2012, members of this generation are true digital natives. They’ve never been without access to the internet or smart phones. They’ve never known a world where social media wasn’t fully integrated into their lives or unrestricted access to information wasn’t readily available.

Beyond technology – environmental issues, terrorism, global refugee crises, and corporate greed have all been part of Gen Z’s formative landscape. 

They are brand-savvy and socially conscious and are set to be the most racially and ethnically diverse population in U.S. history. 

They understand the impact of their decisions; they will make choices that serve their needs, while still contributing to the greater good. This will be a generation that will make a difference.

Generation Z’s Top 3 Priorities:

  1. Enjoying Life
  2. Finding a great job
  3. Becoming a better person 

Millennials vs. Gen Z

generation z vs millennials

 

  • Millennials emerged alongside technology advancements, but Gen Z was born with internet access.

As a Millennial myself, I remember fighting with my parents because someone was on the phone and I couldn’t use the dialup internet. Motorola Razors were the common cell phone used “only in emergencies” and the internet was charged by the minute. While Millennials adapted to the rapidly evolving technology of smart phones, constant connectivity and on-demand entertainment, for Gen Z these innovations are largely assumed. 

  • Millennials own their social media addictions, but Gen Z is detoxing.

While Millennials know they’re addicted to social media and sharing everything online, mostly, they can’t be bothered to unplug. Gen Z, on the other hand, has witnessed the negative affects of social media on the older generation and trying to combat it at an early age. Nearly 34% of Gen Z have deleted their accounts and another 58% are actively trying to take a time-out from the feelings of stress and anxiety that social media is perpetuating. 

What does this mean for marketers? Invest in relevance over reach. The landscape has changed. Organic reach has fallen so low for social platforms that it has become less viable as a tool to reaching Gen Z. However, it has become one of the best ways to deliver one-to-many or one-to-one branded content. Today’s approach on social should be focused on engagement and conversation.

  • Millennials want original content, while Gen Z responds to authentic and ethically sound content.

In a world where negative content and fake news seem to be flooding our timelines, Gen Z wants posts from brands to be factual and ethical. Millennials respond to original and catchy branding, but Gen Z’ers have higher expectations and a carefully tuned radar for being sold to. Corporations and brands need to take a stand on social issues to earn their trust. Social values are very important to this young generation and they want to support companies who believe in a bigger picture beyond a bottom dollar profit.

Shifting the message and how its delivered in response to Gen Z values will be key to marketing success.  While influencers have been effective with Millennials, Gen Z has started to see through them. Friends and family have the most impact on Gen Z’s purchase decisions. Successful brands will engage the new generation and earn loyalty through authenticity and the right messengers. 

  • Millennials brought tech-savvy and fluid lifestyles to the workforce and Gen Z is expected to combine those traits with the work ethic of Baby Boomers and independence of Gen Xers.

Generation Z as a whole is full of enthusiasm and optimism. They are wise beyond their years, because they have learned from previous generations’ mistakes. They know what they need to do to get ahead, and they aren’t afraid to do the work. They are well-rounded, with their feet on the ground, while still being able to dream about a great future. They have many traditional goals such as secure employment, long term loyalty, a house, a car, and money for retirement, but they also say they plan to strike out on their own and build a future that aligns with their values. 

As Gen Z enters the workforce, they want:

  • A great boss; 
  • Stability;
  • Flexibility to work where and when they want; 
  • An invitation to be part of a team; and 
  • A diverse and inclusive workplace. 

Looking Ahead

Overall, we as a society, have never had a generation born into a technology boom like today’s. We don’t yet know the impact this will have, nor the impact of Donald Trump as the first president most Gen Zers know as they turn 18.  

Though we don’t yet know how this generation will shift our society, their ability to be heard and fearlessness in standing up for what they believe in hint they are a generation to look up to.
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Be cautious with outbursts on your Facebook Business Page

Promoted personal posts just might kill Facebook

 

I have long defended Facebook to friends and colleagues as a free service that allows us to connect with far-away family and long lost friends. I’ve also thought that nothing yet created had the potential to truly compete.

Now it seems Facebook can only think of ways to make itself more attractive to analysts rather than its loyal users.

I can accept promoted posts and ads from businesses because the service needs to pay for itself and the ads are really not that intrusive. What I cannot accept is the idea that my Facebook friends can now advertise their posts to me. How strange and useless. I see their posts anyway.

I have no interest in using Facebook anymore (except when I have to for my profession) if personal connections pay to have their posts highlighted. Maybe that’s a bit drastic, but that’s not the service I signed up for. I’m guessing I’m not alone.

For $7 any user can now promote her most recent post. How obnoxious. What will it even look like? Will friends know if a post is paid for? I don’t know, but I’m going to test it by promoting this article. Yes, I’m aware of the irony, but I’ll consider it research. I really hope this option goes the way of many tested features Facebook has gotten rid of.

I did actually read an article by Tech Crunch that shared one compelling use case for this feature. Judge for yourself.

Be cautious with outbursts on your Facebook Business Page

What not to do on your Facebook business page

 

Damaging your own reputation through social media – a cautionary tale

A restaurant owner in small town in Washington surely regrets sharing publicly that he pay his utility bill and blaming the local PUD on his woes. The reactions below demonstrate risks of outbursts for managers of a Facebook business page.

What can we we learn from this Facebook business page fail?

  • Don’t post when you’re angry. You’ll regret it later and it just might turn viral.
  • Don’t share your financial issues with customers. You’ll lose respect.
  • Don’t act maliciously. You’ll lose fans quickly.

Your Facebook business page publicly represents your company in a platform that allows all of your customers to engage or witness your engagements. Every comment you make can be shared with thousands in seconds. The impression you make can have a lasting effect. Be cautious and interact in a way that supports the reputation you want to have. If you think what you’re about to post has the potential to be misconstrued or hurt your reputation, run it by a second pair of eyes first.

For more cautionary tales (and some laughs at others’ expense) check out Failbook.

 

ampmpr working day and night

Visualize your Facebook friendship

Have you ever thought about your friendship with someone and said to yourself “I wonder what our friendship would look like visually?” Neither did I until I stumbled upon a somewhat buried feature on Facebook called “See Friendship.”

screenshot

To access this feature:
1. Go to any friend’s timeline page in Facebook.
2. Select the gear box in the upper right corner of the page, next to the message button.
3. Select “See Friendship.”

Once you select this feature, Facebook creates a page titled “You and _____” (the blank being your friend). On this page you will find: all of the photos that you and your friend are tagged in, wall posts on each other’s pages, events you have both attended, a mutual friends list, and what likes you both share.

Whether or not this is useful feature is up for argument, but if nothing else it can be entertaining. Have fun.

example page screenshot

An example page with my cousin and I.

 

MeetUp - the social site that encourages you to meet in person.

MeetUp – The greatest social network you’ve never heard of

– by Cam Clark

One of the most prominent complaints I hear against social networks, such as Facebook and Twitter is that they actually make us less social. They suck you into interacting on a superficial, virtual basis rather than face-to-face.

There are arguments for and against this thought process, but for the past ten years one social network has been quietly and successfully nullifying these two assertions right under our noses by creating a network of people who meet virtually and congregate physically.
 

Meetup.com is one of the rare websites that actually encourages people to meet in real life. The website aims to help people create communities unified by a common interest, such as: politics, books, sports, movies, health, pets, jobs or other hobbies. Members just enter their ZIP code or their city and the topic they want to meet about, and the site helps them arrange a place and time to meet.

Meetup’s mission is “To revitalize local community and help people around the world self-organize. Meetup believes that people can change their personal world, or the whole world, by organizing themselves into groups that are powerful enough to make a difference.”

This under-recognized social networking site is the world’s largest network of local groups, with people getting together somewhere on the planet every 13 seconds. Meetup boasts an impressive 9 million visitors per month in 45,000 cities worldwide, and has 280,000 monthly Meetups on every topic imaginable. Sure, compared to Facebook numbers, 9 million is a drop in the bucket and the site could use a visual overhaul, but just because this site has been outshined by others does not mean you should ignore it.
 

 
I personally have made some great connections through this site, and in a very short time frame. I’ve pub-crawled with the “20 and 30 somethings in Portland,” happy-houred with the “Happy Hour Aficionados of Portland,” run with the “NoPo Run Club” and even sung my face off with the “Portland Karaoke Singles.” There is so much fun to be had.

If you don’t think you have time to check it out, do me a favor. Go to meetup.com, enter in a topic that interests you and your zip code, and just see what comes up. If you are unable to find anything interesting, come to one of our PR 3.0 meetings and I will buy you a beer. Or, maybe, just maybe, you will find a group of people that will forever change your life. Either way, what do you have to lose?

The wisdom and wise words of Dr. Suess

Five Dr. Seuss Quotes with PR Lessons

Dr. Seuss’s wise words for the young and old can be applied to every part of life – even in the PR business. Some of his best quotes have PR lessons within.

Top Five Dr. Seuss Quotes Translated Into PR Lessons:

1.) “Shorth is better than length.”

The most read blogs are 150 words or less.  This blog is about three times that length, so I’ve chopped it into bite-sized nuggets for easy consumption.  If you want to get your message across, whether by blog, email, video or media pitch, keep it short.  Shorthness will increase the likelihood that your message is remembered.

2.) “Think left and think right and think low and think high. Oh, the things you can think up if only you try!”

We often get requests from prospective clients who need help with outreach, but have no plan in place.  Developing a strategic plan that integrates all outreach enhances the effectiveness of your efforts.  Creative brainstorming and planning will also provide social networking content ideas and pitch angles throughout the year.

3.) “I meant what I said and I said what I meant.”

Don’t create messages you think your audiences want to hear.  People want to hear truth and will respond to it.  For example, don’t say you’re green if you haven’t made real strides in the area.  Your words won’t ring true.

4.) “Sometimes the questions are complicated and the answers are simple.”

So much fear still exists around embarking on social networking.

Complicated questions: “How can we control what our employees will do when given access? How will we respond if someone trashes our good name? We’re already so busy; how can we do it all? These are just a few of the questions we hear.

Simple answers: Trust your employees.  Criticism is unlikely for most businesses. When it does happen, respond transparently and your fans will come to your defense.  Social networks are where the conversations are happening.  Transition is a must.

5.) “I’m sorry to say so but, sadly it’s true that bang-ups and hang-ups can happen to you.”

Be prepared.  Create a crisis communications plan.  It’s one of those things, like a will, that you know you should have, but it’s easy to keep putting off.  Being prepared for anything will help ensure that you maintain a consistent message and increase the likelihood of preserving a positive reputation in the face of a crisis.

More great Dr. Seuss quotes worth remembering:

Wisdom from Dr. Seuss's "The Lorax"

Dr. Seuss encouragement

Dr. Seuss's simple wisdom

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