Credit unions need to keep it real to woo Gen Y from banks
Gen Y respects authenticity. Authenticity can be dorky, but it’s still hip. If you want to be listened to, be real. This generation can see through B.S. Where are they? On their phones. They are more than half of mobile users in the US. Also nicknamed the Connecteds and Net Generation, they’re almost all socially networked. They do everything online, including research before buying.